Ongoing Apple Pay outage impacting Chase customers | 9TO5Mac

Ongoing Apple Pay outage impacting Chase customers | 9TO5Mac

Ongoing Apple Pay outage impacting Chase customers | 9TO5Mac

This past Friday, if you’re a Chase customer and an avid user of Apple Pay, you might have encountered some frustrating hurdles. Reports flood social media platforms like Threads with complaints about Chase cards being declined when used with Apple Pay. Even Nilay Patel, editor-in-chief of The Verge, shared his experience of facing a declined Chase card while attempting to purchase. What’s more concerning is that it seems to be a widespread issue, with numerous customers encountering the same problem.

The problem appears specific to Chase customers, leaving users wondering if other banks are also affected. Despite the inconvenience, Chase’s customer service lines are inundated, with wait times stretching up to 15 minutes. Some users have been informed that Apple Pay is undergoing maintenance for an unexpected upgrade, though the exact nature of this upgrade remains unclear. Apple has been reached out to for comment, but as of now, there’s no clarity on when the issue will be resolved.

Interestingly, Apple’s System Status webpage acknowledges maintenance for Apple Pay, but it specifies that only “some Maryland users” should experience issues. However, the problem extends far beyond Maryland, indicating a broader disruption. With no immediate solution, frustrated users are left in limbo, unable to use their Chase cards with Apple Pay as usual seamlessly……….full-loaf-600x400-1-e1700879832480 Ongoing Apple Pay outage impacting Chase customers | 9TO5Mac[read more]

Rising Dough

Rising-Dough-e1700879911412 Ongoing Apple Pay outage impacting Chase customers | 9TO5MacHow might disruptions like the one experienced with Apple Pay and Chase cards impact consumer trust in digital payment systems, and what strategies could companies employ to mitigate such incidents in the future?

*Click on the “Full Loaf” icon to read the full article! After you read the full article, let us know your thoughts.

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c2b954fb03067dce5b7f3a87ce9624e9?s=64&d=mm&r=g Ongoing Apple Pay outage impacting Chase customers | 9TO5Mac
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Jason M
2 months ago

Disruptions like the one with Apple Pay and Chase cards can erode consumer trust in digital payments. To mitigate such incidents, companies should focus on rigorous testing before updates, transparent communication during disruptions, investing in secure infrastructure, and establishing backup systems. Collaboration among industry stakeholders can also strengthen digital payment systems and restore consumer confidence.

07a6fa8fe1d4e2732716bd9fa6b2308f?s=64&d=mm&r=g Ongoing Apple Pay outage impacting Chase customers | 9TO5Mac
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kameron chatman
2 months ago

digital payments – defined to include browser- based or in- app online purchaces, in– store checkout using moible phone and/or Qr code, and perosn

05aad206ff5b10498eb0e3a1a289fb97?s=64&d=mm&r=g Ongoing Apple Pay outage impacting Chase customers | 9TO5Mac
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jermariah brown
2 months ago

Collaboration among industry stakeholders can strengthen digital payment systems and restore consumer dependence. Disruptions like the one with Apple Pay and Chase cards can erode consumer trust in digital payments. 

ece371cf8e6954d8569e6f104f4a979e?s=64&d=mm&r=g Ongoing Apple Pay outage impacting Chase customers | 9TO5Mac
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karson
2 months ago

thanks g

dd83535b58a918b5be86cc108e0746a4?s=64&d=mm&r=g Ongoing Apple Pay outage impacting Chase customers | 9TO5Mac
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Anthony T
2 months ago

Disruptions like these could make users of these things feel like they can’t trust it as it might just malfunction on them at a random given time. Companies that this might happen to can send out update or upgrade notifications to make sure that users know when this will be happening.

eb4474712598b40fa1bbbb91a5e6b891?s=64&d=mm&r=g Ongoing Apple Pay outage impacting Chase customers | 9TO5Mac
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Anthony
1 month ago

Disruptions like these could make users of these things feel like they can’t trust it as it might just stop working and the companies should be ready for something like this to happen at any time.

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stonestreetcoffee.com ☕️ **Discover Stone Street Coffee Company - Your Coffee Haven!** Today's Dough readers, if you're on the hunt for exceptional coffee and cold brew, look no further than Stone Street Coffee Company. We at Today's Dough are smitten with their rich coffee blends and refreshing Cold Brew. Stone Street's commitment to quality shines through in every sip. Now, exclusively for our readers, click the banner above to snag a $5 off coupon on your next order. Experience the finest, ethically sourced beans roasted to perfection. Join the Stone Street community, savor top-notch coffee, and elevate your daily brew. ☕️🌟

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6 Comments
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Newest Most Voted
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Jason M
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Jason M
2 months ago

Disruptions like the one with Apple Pay and Chase cards can erode consumer trust in digital payments. To mitigate such incidents, companies should focus on rigorous testing before updates, transparent communication during disruptions, investing in secure infrastructure, and establishing backup systems. Collaboration among industry stakeholders can also strengthen digital payment systems and restore consumer confidence.

kameron chatman
Guest
kameron chatman
2 months ago

digital payments – defined to include browser- based or in- app online purchaces, in– store checkout using moible phone and/or Qr code, and perosn

jermariah brown
Guest
jermariah brown
2 months ago

Collaboration among industry stakeholders can strengthen digital payment systems and restore consumer dependence. Disruptions like the one with Apple Pay and Chase cards can erode consumer trust in digital payments. 

karson
Guest
karson
2 months ago

thanks g

Anthony T
Guest
Anthony T
2 months ago

Disruptions like these could make users of these things feel like they can’t trust it as it might just malfunction on them at a random given time. Companies that this might happen to can send out update or upgrade notifications to make sure that users know when this will be happening.

Anthony
Guest
Anthony
1 month ago

Disruptions like these could make users of these things feel like they can’t trust it as it might just stop working and the companies should be ready for something like this to happen at any time.

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